Privacy Policy

Thank you for visiting Lilylane by Simran. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By accessing or using our website, you consent to the practices described below:

1. Information We Collect:
- Personal Information: We may collect personal information such as your name, email address, shipping address, and payment details when you place an order or create an account on our website.
- Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and browsing patterns on our website.

2. Use of Information:
- We use the information you provide to process and fulfil your orders, communicate with you about your purchases, and provide customer support.
- We may also use your information to improve our website, personalise your experience, and send you promotional offers or newsletters if you have opted to receive them.

3. Information Sharing:
- We do not sell, trade, or rent your personal information to third parties for marketing purposes.
- We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers have agreed to keep your information confidential.
- We may disclose your information to comply with legal obligations, enforce our policies, protect our rights or safety, or investigate fraud or security breaches.

4. Data Security:
- We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
- However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies:
- We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand user preferences.
- You can control cookies through your browser settings and opt-out of certain tracking technologies. However, disabling cookies may limit your access to some features of our website.

6. Third-Party Links:
- Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.
- We encourage you to review the privacy policies of any third-party websites you visit through our links.

7. Children's Privacy:
- Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children.
- If we discover that we have inadvertently collected personal information from a child, we will promptly delete it from our records.

8. Your Choices:
- You have the right to access, update, correct, or delete your personal information. You may also request to unsubscribe from our promotional emails.
- To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

9. Changes to this Privacy Policy:
- We reserve the right to modify or update this Privacy Policy at any time. We will post the revised version on our website and indicate the date of the last update.
- Continued use of our website after any changes to the Privacy Policy constitutes your acceptance of the updated terms.

10. Contact Us:
- If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the information provided below:

Lilylane by Simran

We appreciate your trust in us and are committed to protecting your privacy.